Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our online store and related services.
Data Controller
Data controller: MB „Lsun“
Email: info@koo-koo.eu
Phone: +370 616 12349
What Personal Data We Collect
We may collect the following information:
- First and last name
- Shipping address
- Email address
- Phone number
- Payment information (processed via secure third-party services such as Paysera, Stripe, PayPal, etc.)
- Browsing and purchase history (to improve our services and offers)
Purpose of Data Use
We use your data to:
-
- Process and deliver orders
- Issue invoices
- Provide customer support and communication
- Send newsletters (only with your consent)
- Improve website functionality and user experience
Data Retention
We store your data only as long as necessary to fulfill the purposes mentioned above and to comply with legal obligations (e.g., accounting records may be kept for 10 years).
Sharing Data with Third Parties
We may share your data with:
- Payment service providers (for transaction purposes only)
- Courier or delivery services (for shipping your orders)
- Accounting service providers
We never sell or share your data for advertising purposes without your clear consent.
Cookies
Our website uses cookies to ensure its proper functioning, analyze traffic, and personalize content. By continuing to use our site, you agree to the use of cookies.
Your Rights
You have the right to:
- Access your stored personal data
- Request correction or deletion of inaccurate data
- Restrict or object to the processing of your data
- Withdraw your consent at any time (when applicable)
To exercise your rights, please contact us via email: info@koo-koo.eu.
Changes to the Privacy Policy
We may update this Privacy Policy to reflect legal changes or improvements in our services. The most recent version will always be available on our website.